Help & FAQs
Last updated: October 28, 2025
This page covers common questions and deeper walkthroughs for the core features in Lana: Trips, Receipts, Statements, the Chrome extension, and subscriptions. Use the table of contents below to jump to a topic.
Getting started
Sign up & sign in
Email + password, Google, or Apple
- Create an account using email/password, or sign in with Google or Apple.
- You can use the same Lana account across web, iOS/Android apps, and the Chrome extension.
- Forgot your password? Use the reset flow from the sign‑in page.
- You can also add a phone number within the account settings to enable MFA for enhanced security.
Trips & expenses
Credit card statements & matching
Receipts, OCR, and categories
Chrome extension
Subscriptions & billing
Data & privacy
How does Lana handle my data?
Summary & key links
We collect only what’s needed to operate the Service, authenticate users, and deliver features like OCR and matching. For details, see our Privacy Policy. You can request account deletion at any time via Delete Account.
Troubleshooting
This Help content is provided for convenience and may be updated over time. For legal terms, please see ourTerms of Service and Privacy Policy.